WE MAKE HAPPY CUSTOMERS
Absolutely brilliant experience from seeing the car on auto trader to meeting Scott and Josh and buying the car. Couldnt recommend prestige highly enough
Having searched for several weeks for a car with the right spec, I got a 'hit' at Prestige Diesels in Portsmouth. The car had only just arrived at the dealership so no photos were available. I gave them a call and within 10 minutes Alexis had sent a series of photos to my inbox. On arrival I was greeted by Josh and Scott. Both guys were genuinely knowledgeable and friendly and I ended up driving away in a beautifully polished XF Sport. The showroom is difficult to find, best to look them up before you leave home, but really worth it. A small but select collection of immaculate vehicles await your perusal...
Fantastic service! Alexis, Scott and Josh could not have done more for us. They are all clearly passionate about what they do and their stock reflects this. We were instantly put at ease and there was no pressure at all to make a decision. They took the time to clearly explain everything - from details about the part exchange, to the brilliant warranty they offer. We love our car and when the time comes for our next purchase we will definitely be returning!! Thank you Prestige Diesels!
The customer service received has been absolutely amazing and I feel that their attention to detail has raised and set a new benchmark in this industry....they are showing how it should be done! There are a few key words I look for when dealing with a car dealer, that is integrity, quality and honesty. Prestige easily meets my high criteria and made me feel at total ease throughout the entire process. I'll be back!
The cars are presented in immaculate condition with every detail covered. The staff were extremely friendly and accommodating with no hard sell and seem to genuinely want to take care of their customers. Thanks for a pleasant buying experience - would highly recommend.
The whole experience was enjoyable. They all know what they are talking about. After talking to you they know what you want before you do. They go out of their way to help. We as a family have bought a few cars from them and are always welcomed back like friends. The cars are always in great condition and clean. I am more than happy with my new car. Thank you Scott, Alexis, Josh and of course George.
Don't be put off by trying to find this hidden from view car dealer! You will be more than pleasantly surprised with the experience when you enter this small but pristine showroom. Prestige cars each one in prestige condition. The service from Alexis, Scott and Josh (and George) was excellent, honest and very knowledgeable. The experience of buying my car was enjoyable and nothing was too much trouble. Very friendly and professional business. Will be recommended. Thank you
We recently purchased a Mini Cooper D from the team at Prestige Diesels & they were a delight to deal with! Having purchased many cars before it was by far the best service I have ever experienced with a car dealer. They all went out of their way to help us & make us feel like a valued customer, even when we were struggling to arrange picking the car up they offered to deliver the vehicle to us! Would highly recommend Prestige Diesels for anyone looking to buy a new car.
I had previously been to Scott and Alexis to buy a BMW 335D M-Sport but unfortunately I could not complete the purchase. I then returned a year later in search for another BMW 335D M-Sport but ended up purchasing a BMW 635D M-Sport. The whole experience was brilliant, stress free and without a doubt a pleasure. There was no expense spared when it came to the car and it just shows that Scott and Alexis take pride in what they do. Scott and Alexis are without a doubt the best people to purchase a car off because without hesitation they are happy to go that extra mile and further for you. If I lived closer I would pop in regularly as they are lovely people and always make you feel welcome whether your there to buy a car or just pop in for a browse and a chat. I am currently waiting for them to have a 1 series in stock for my other half to purchase. I cannot recommend Scott and Alexis enough and will 100% be returning when I am looking to purchase an upgrade. All the best and thank you for everything.
We found Prestige on AutoTrader. When we arrived, we were greeted by Scott and Josh who were extremely friendly and helpful throughout the whole buying experience. The car was as described down to every last detail in immaculate condition. Unlike many other car dealers we have visited you did not feel under any pressure to buy and we felt they had plenty of time for us. There customer service was fantastic and nothing was too much trouble. We would highly recommend Prestige Diesels Portsmouth and will be back when we need to upgrade.
We have bought two cars from Scott and Alexis, a BMW 5 Series and a BMW 3 Series. The service was absolutely excellent, no sales pressure just a warm but very professional service. Would not hesitate to say, we would buy a car or cars again, with no hesitation!!!!! Top drawer.
Hi, I would just like to say a big thank you. My Mercedes C220 Diesel is absulutely fantastic and I am loving it. I will highly recommend you to anyone looking for a quality car that comes exactly as described.
Prestige Diesels Portsmouth demonstrated good customer services and was very professional. They took great care of me and show great interest in giving me the best care and car.
A fantastic car buying experience, Scott and Alexis were very helpful and friendly on the phone. I had to travel from Weston-Super-Mare to Portsmouth to see the car, so needed an accurate and honest description over the phone before I made the journey. Scott took the time to describe the car and answer my questions over the phone. He also sent me extra photographs.
When I visited Portsmouth I was greeted with a warm welcome and the car was even better than described. It was in almost showroom condition. Scott and Alexis couldn’t do enough to help. The test drive was as long as I wanted with no rush to get back.
I bought the car and just over a month later the Airbag Control Unit stopped working. I contacted Scott and he soon had the car booked into a local garage near me. He also dealt with the warranty company and set up the claim. All I had to do was drop the car off. It was completely hassle free. He took care of everything.
I don’t know of any other dealer that would offer a service so complete. If you visit this dealership you will not be disappointed with the service you receive, it really is second to none.
To sum up, friendly, reliable, honest.
Thanks again for everything,
All the best, Rob.
I cannot recommend this company enough; having walked out of some main dealerships due to the attitudes of sales people and the general poor presentation of their second hand fleet, it was great to find this company who had exactly what I wanted; namely well maintained vehicles. There was no hard sell either. I purchased a 4 year old BMW 1 series that is in immaculate condition and came with a full service history and mot for a year. I will certainly go back to this company when it's time for its next service/ mot as their after sales care is excellent. In short, very friendly and attentive service and a great car as well!
Buying a car at “Prestige Portsmouth Diesels” To my big surprise, I also have got a pair of wonderful friends as a bonus – Scott and Alexis! I have changed many cars in the last 5 years but buying my 520D was such a great experience with these guys. I travelled from Maidenhead to buy my car and they met me with a great portion of hospitality, coffee and prepared the car so it was shining all inside and outside. I was provided with all details about the car I was buying and overall sale process was very quick and enjoyable.
From the experience I gathered I can confidently say: this company is run by dedicated enthusiasts who are very passionate about everything they do, about cars they sell, about customers they go each time extra mile to keep them happy and satisfied! And I am one of those…I am a happy customer and certainly will come back again for my next car!
My sincere thanks to you Scott and Alexis! And of course my warm regards to Georgie ;-)
Your happy customer - Dmitrii
Very refreshing to find such a fantastic used car sales dealer. My purchase was completely hassle free. Scott and Alexis bent over backwards to be helpful throughout the purchase and post sale. I have now had my car for 10 months and couldn't be happier with it.
From start to finish I have never been made to feel as comfortable during a car purchase. Friendly, family run business with immaculately presented cars, as beautifully prepared as a new car. Scott, Josh and Alexis (and George the dog) will make you feel like you've known them for years and they really look after you. I believe the after sales service will be equally as good. From my dealings with them I thoroughly recommend them and I'll certainly go to them next time I'm in the market for a high quality used car.
I felt a valued customer and could not have wished for a better service. I expect to return when trading in or buying my next car and would highly recommend them to any other buyer.
Our experience at Prestige has been a pleasant one and we are very satisfied with our new car. The staff went above and beyond the call of duty; opening on a Sunday afternoon for us as this was the only time we could get to the showroom to complete the purchase. We would recommend Prestige to anyone who is considering buying a used car. All the cars we saw were high spec and not the run of the mill cars usually seen at second hand dealers. Attention was paid to every detail and we left the showroom very happy
I've never experienced a car purchase like this, really genuine and helpful advice from Scott, Alexis and Josh - no pushy sales techniques required as the cars are immaculate and speak for themselves!
Scott and Alexis made our car buying experience such an enjoyable one! The are so friendly, welcoming and not pushy at all like other car dealers.
We couldn't recommend them enough!
They offer genuine advice, and have so much knowledge about the motor trade.
The car we bought is immaculate, as are all the other cars in their showroom, and we will definitely be returning
The whole process of buying our new Mercedes Elegance was made most enjoyable through the professionalism, honesty and integrity of both Scott and Alexis.
Scott is extremely knowledgable and enthusiastic and no stone was left unturned as he explained every aspect and detail of our new car. The After Sales Service we have received has been nothing short of excellent; nothing has been too much trouble to ensure that we remain satisfied customers.
We are delighted with our new Mercedes; A totally genuine company, Prestige Diesels are highly recommended.
I found Prestige Diesels online and I'm so glad I did. The service was excellent. The cars are presented so well and it's clear that Scott knows all of the cars really well. He spent a long time giving me all the details I needed before making a purchase. Scott even came to collect me from home so that I could have the car in time for a special visit I was making. I've had my car since August and love it. Today (end of October) I had a problem with a windscreen washer so took the car back to Prestige Diesels...it was fixed by a member of their team in 5 minutes flat with no questions asked. This sort of service is priceless. I would recommend this company in a heartbeat. Scott and Alexis are completely genuine and nothing is too much trouble. The quality of their cars and their service is excellent. I already know I will buy my next car there!
Found Prestige Diesels Portsmouth after reading an article in the Daily Mail. They had an article in there as they are prize winning company. Empathetic and personal service from Scott and Alexis(owners). No pressure, just help to get what I wanted. Vehicle prep and presentation immaculate. Looked like a new car. You should try them!
A true pleasure to deal with. Would recommend Prestige Diesels and would love to use them again in the future, very pleased with car and very pleased with the way my buying process went. Prestige Diesels are a very hardworking team! Thanks again
I purchased a White BMW 320 M-sport almost a year ago, the car still looks fantastic. I received great service when purchasing the car. I have had 1 minor fault that was dealt with kindly by Alexis, all I can say if you are looking for a great car with exceptional service, then pop down to to Prestige today !!! You won't be disappointed
We were looking for the new shape Mercedes A Class for few weeks and found it at the Prestige Diesels in Portsmouth. Very nice customer service, the whole sale/buy process was very easy. Alexis answered all our questions (more helpfull then the sale team from the Mercedes Main Dealer garage). The tyres were changed before we collected the car. Overal very happy owners of the new A Class! Thank you Alexis & Scott
Best service I have ever encountered. Courtesy and friendliness beyond expectation! The experience of buying a car could not be bettered! The quality of the 5 series I bought was in showroom condition throughout. You will not better this service anywhere, and to prove it my dear lady also purchased a car. I think that says it all. Sincere thanks to Scott and Alexis for our wonderful experience, you should both be very proud of your business because it is top drawer! Thank again, Brian and Mary
I bought a VW Golf GT TDI and most recently a BMW 330d from Prestige Diesels and I have only good things to say about the excellent and friendly service. All the cars where in brilliant condition and Scott and Alexis are very helpful before and after sale. Highly rated, would definately buy from prestige diesels again.
Bought a Renault Laguna GT back in February. Great service and very friendly. Car has been spot on. Will defiantly be going back when I'm due an upgrade.
Brought from Scott & Alexis at Prestige Diesels in the summer and it was unlike buying from any other dealers. Not only was the process smooth, but when dealing with both of them there is a sense of honesty that you just don't get when dealing with other salespeople. They seem to genuinely care about the happiness of their customers. I am very pleased with the service I received, there was no hard up-selling, and their attitude towards their customers is what has made me decide to go back to them. I will use them again and I highly recommend them.
Dear Alexis, Just a line to say how much I appreciated all the effort and enthusiasm you put into the preparation and final presentation of the 335, you turned the scary process of buying a car from a dealer into a pleasurable and simple task!
I am ever so pleased with the car and I have just about got to grips with all the bits and pieces on it, the exception being the bloody woman on the hands free phone, although even she is beginning to mellow towards me. I have spoken to the DVLA and there quite happy for me to take all the paperwork in by hand once they have sent me the number plate form (about 2 weeks) then I can change registration plates immediately, so if you could go ahead and get the plates made up I would be grateful, hang onto them I will collect them and pay you for them when I visit DVLA. Once again thanks for the super service, it is sadly a rarity in the modern world.
I searched for 2 years to find a black Mercedes-Benz E320 with Cream leather interior and I eventually found the car I was looking for at Prestige Deisels. This turned out to be one of the best things that I have ever done. For a used car, it is a 2003 model, it looks just like the day it came of the assembly line thanks to Prestige Diesels because they make absoultely certain that a car never leaves their premises unless it is 100% perfect in every little detail. I get so many people admire my car and that makes me very proud to own it. This is all thanks to Scott and Alexis at Prestige Diesels.
I have never had the pleasure of meeting and now knowing such wonderful and likeable people. I now look upon Scott and Alexis as friends and not as car dealers beacause they have put a whole new meaning to buying a used car because now there is no risk involved whatsoever. Thank you Scott and Alexis, I just cannot thank you enough for all that you have done for Marie and me since the first day that we met you.
What can I say apart from a massive thank you to these guys! We've got a wonderful car (still getting use to all the gadgets on it! Lol) From when I first saw the car on the Internet to when I drove it away, you done everything you could to help me. First class experince
Dear Scott and Alexis, I felt I just had to comment on your fantastic customer service and of course the car! You are such lovely people and put a great deal of effort in to your business. The car is brilliant and its great to know that I have a warranty for 15 months. I would have no hesitation in recommending you to anyone.
We will certainly keep in touch and will be using your services in the future, "some day all used motor car dealers will be like you" I would like to think that comment is true but alas, having spent seventeen years in the motor trade myself, I doubt it.
You are both a breath of fresh air in the used car sales business, your vehicles are so well presented and you deliver exactly what you say you will but with great panache. Overall a fantastic experience purchasing our car from you, long may you continue.
Our very best wishes for the future
Alan & Jane Barlow
Impeccable customer service. Immaculate cars. And an outstanding team who made car buying a pleasure.
Prestige diesels and sports is an amazing dealership with top notch staff that were extremely helpful and professional that sorted everything I needed for my new car. Their knowledgable staff made sure that I was 100% confident in the car I wanted.
Very refreshing to find such a fantastic used car sales dealer. My purchase was completely hassle free. Alexis was very helpful to me by making calls to the DVLA and others as well because I am Deaf :-)
Car was perfectly presented and service was friendly and helpful. They have also been most helpful in sorting out an after-sales issue created by me, not them.